State Farm® Insurance Agent Mark Handley

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Léon Thrane

March 27, 2025

5 out of 5

"Recently moved to the Austin area. On a recommendation from a friend reached out to the Mark Handley, State Farm agency for my insurance needs. I worked with Denise P. on getting new policies setup. Denise was super helpful and prompt. Highly recommend."

We responded:

"Hi Leon. Thank you so much for the 5-Star review and for specifically recognizing Denise. I shared your comments with her, and she was absolutely thrilled that you were happy with the service! Please let me know if there is anything we can do to help. Mark"

Nick Bishop

February 26, 2025

5 out of 5

"Very helpful!"

We responded:

"Hi Nick. Thank you for the review and the 5-star rating! I see you are working with Lindsay on your car and home insurance. Lindsay is a wealth of knowledge on this as well as helping our customers create plans to help their family plan and recover from the unexpected. We look forward to working with you!"

Sheryl Holder

February 20, 2025

5 out of 5

"Easy folks to work with. Beat my quote from Nationwide by almost $800 annually."

We responded:

"Hi Sheryl. I am so glad you were pleased with both our service AND price! We will work hard to deliver the best combination! Please let me know if there is anything I can do to help! Mark"

Dodie Cho

January 24, 2025

5 out of 5

"A big shout out to the team at Mark Handley State Farm. Denise worked to provide me quotes, Arthur continued and finished the deal and Scarlet provided great customer service. Thank you again. You've got a great team!"

We responded:

"He Dodie. I can't believe that this all started on a dive boat in Cozumel in 1989! Even after moving and not seeing you for over 35 years, I still feel we could pick up like nothing ever happened! I am so glad you allowed my office to help you with your Auto and Home insurance. I look forward to catching up sometime! Mark"

Hope Kramer

January 21, 2025

5 out of 5

"Super helpful, timely and nice. Love working with Lindsey."

We responded:

"Hi Hope. Thank you so much for your review and for specifically recognizing Lindsay. I have shared your comments with her and she was thrilled to hear that you were so happy! Thank you so much, your confidence means the world to us! Mark"

Mike Garcia

January 10, 2025

5 out of 5

"First off, the customer service was impeccable! Abby made sure I understood what each policy entailed, and even when I wasn’t so sure she didn’t hesitate to explain in detail. From business to personal, she made sure I got exactly what I needed to be covered on."

We responded:

"Hi Mike. Thank you for taking the time to review my agency and for specifically mentioning Abby in your post. Business insurance is tricky, but Abby works hard to make it easy to understand and to get the coverage you need! Thank you for your 5-Star review! We really appreciate it!"

Robby Leathers

January 9, 2025

5 out of 5

"MET WITH ARTHUR ROGERS OF MARK HANDLEY STATE FARM AGENCY FOR A REVIEW OF OUR STATE FARM POLICIES. WE HAVE BEEN STATE FARM CUSTOMERS FOR NEARLY 40 YEARS, MOST OF THAT TIME LIVING IN NH. WHEN WE HAD RELOCATED TO TX, WE WERE ORIGINALLY WITH THE PACK AGENCY, BUT I BELIEVE IN DOING BUSINESS WITH & SUPPORTING THOSE BUSINESSES WITHIN THE COMMUNITY I RESIDE IN, THUS TRANSFERRING TO THE HANDLEY AGENCY WHERE WE MET WITH ARTHUR. HE IS COURTESY, PROFESSIONAL & VERY KNOWLEDGEABLE & HAS BEEN A PLEASURE TO DO BUSINESS WITH! I HIGHLY RECOMMEND ARTHUR ALONG WITH THE MARK HANDLEY SF AGENCY. THANKS FOR THE GREAT SERVICE!"

We responded:

"Hi Robby and thank you for reviewing my agency. AND THANK YOU FOR 40 YEARS!!! If that is not a record, it should be!!! I have shared your comments with Arthur and we was thrilled that you have been happy with the service he has provided. Please let us know if there is anything you need from us. Mark"

Kathy Dumas

December 27, 2024

5 out of 5

"We saved a lot with Mark and State Farm on our auto insurance. Mark was very responsive and customer service oriented. Recently we added another vehicle and Lindsay was very helpful as well."

We responded:

"Hi Kathy! Thank you for taking the time to review my agency and especially for recognizing Lindsay! I have sent this over to her and she was so happy to know that you enjoyed the service she provided. I really do appreciate your kind words. Thanks again! Mark"

Cole Renker

December 23, 2024

5 out of 5

"I made the mistake of trying GEICO for one my cars to save a buck, or so I thought. Huge mistake, GEICO is horrible and tried to raise my rate after 2 months by $120.00. I have been with State Farm for over 40 years and dealing with Mark Handley for over 16 years. I have my house and 5 cars with his office. Lindsey at Mark Handley is wonderful and we actually had a conversation like real humans should do, they are family and treats his customers as family. Don't Make the same mistake, the few dollars I thought I would save was not worth it. Stay with State Farm and thank you again to Lindsey for taking care of me."

We responded:

"Hi Cole. Thank you so much for taking the time to review my agency and especially for recognizing Lindsay! Although she has been with us a short time, she has created an environment that is welcoming, helpful and professional. We pride ourselves in taking the time to get to know our customers and treat them like members of our family. I will share your comments with Lindsay today and I know she will be so glad to hear that you are happy! Mark "

Dan Field

December 18, 2024

5 out of 5

"Awesome service...very responsive...Abby was great!"

We responded:

"Hi Dan. Thank you so much for your review of my agency and for specifically recognizing Abby. I showed this to her, and she was absolutely thrilled!! We look forward to working with you in the future! Mark"

Noreen Hall

December 11, 2024

5 out of 5

"Account representative was so helpful, always got right back to me with any questions that I had, and also reduced my premium."

We responded:

"Hi Noreen. Thank you for the 5-star review!!"

Bill Hataway

November 17, 2024

5 out of 5

"Great experience working with Denise and the other folks in the office. Best rates I was able to find. I would recommend everyone contact them for a quote."

We responded:

"Hi Bill. Thank you so much for taking the time to review my agency and for specifically recognizing Denise. She will celebrate her 23rd year with me tomorrow (11/19)! She is such a great asset to the business and customers just love her. Thanks again! Mark"

Steve Ginsburg

March 20, 2025

5 out of 5

"Very responsive and great follow up. Glad I decided to change from Progressive."

We responded:

"Hi Steve. Thank you so much for your 5-star review and your kind words! I see you were working with Denise; she is absolutely phenomenal, and I promise that unlike a 1-800 insurer, you will get to talk to the same person each time! We truly appreciate your business. Please let me know if there is anything we can ever do to help. Mark"

Kealan Parsons

February 27, 2025

5 out of 5

"Lindsay helped me out with homeowners insurance and provided a great experience for my first go through with buying a home. Her responsiveness and great customer service provided is greatly appreciated!"

We responded:

"Hi Kealan. Buying a home is a nerve-wracking experience, but your insurance should not be. Lindsay has a way of breaking it down so things are simple to understand. She is also an expert at creating plans to make sure the mortgage is protected! Congratulations on the purchase of your home! Mark"

Ultra Slav

January 27, 2025

5 out of 5

"Arther is hands down the best insurance agent I've ever had. I've known him for years and have been taken care with any problems I have faced in the past and will continue to stay with state farm in the future. Extremely respectful and professional."

We responded:

"Thank you so much for the review and for the 5-star rating! Arthur has been providing Good Neighbor Service for over 10 years now and literally loves what he does. Arthur especially enjoys helping others with their life insurance plan."

Bonnie Holmes

January 23, 2025

5 out of 5

"Scarlett was very helpful and quick to take care of our concerns.Enjoyed her friendly attitude and understanding. Very prompt and professional.My husband and I are very satisfied with the entire office! Great folks to have on your side!!"

We responded:

"Hi Bonnie! Thank you so much for your review of my agency and for specifically mentioning Scarlett. She is wonderful with our customers and does such a great job making sure they receive prompt, accurate and friendly service. I will pass your comments along to Scarlett and I know she will be thrilled! Thanks again! Mark "

Judy Hotard

January 17, 2025

5 out of 5

"Scarlett and other staff members have always responded promptly and assisted us with our insurance needs. We are very happy with their service!"

We responded:

"Hi Judy. Thank you for taking the time to review my agency and for the 5-star rating!! I have shared your comments with Scarlett and she was thrilled that you specifically mentioned her in your post! This really goes long way! Thanks again! Mark"

Michelle Kutasi

January 10, 2025

5 out of 5

"Very professional, quick response, plain language... like dealing with a thoughtful friend!"

We responded:

"Hi Michelle. Thank you for your review of my agency and for the 5-Star rating! We try really hard to "speak insurance" so you don't have to! We truly appreciate your business. Mark"

Sheri Lane

January 6, 2025

5 out of 5

"Arthur helped us change over our car insurance and made it super simple for us. He was very knowledgeable but also it was a pleasure to talk with him. I highly recommend using Arthur at Mark Handley State Farm Insurance."

We responded:

"Hi Sheri. Thank you so much for taking the time to review my agency and especially for recognizing Arthur! He is a wealth of knowledge and even better, loves helping people. I will relay your comments to Arthur, and I know he will be thrilled that you were pleased. I look forward to working with you in the future! Mark."

Becky Copeland

December 30, 2024

5 out of 5

"Mark Hanley my agent and Violet and Denise are the best! I wanted to apply for the State Farm Visa Credit Card Program that gives me 5% back of my insurance premiums if I applied for it thru my agent. The whole office helped me save a ton of money!"

We responded:

"Hi Becky! Thank you for your patience this morning as we worked through the application process. I am thankful for wonderful customers like you and really appreciate your kind words. I have forwarded your comments to both Denise and Scarlett and they were both thrilled that your experience was positive! Thanks again! Mark"

Matt Bango

December 27, 2024

5 out of 5

"Incredibly smooth process and Lindsay was fantastic to work with. We were originally insured via Geico and made the switch with a better experience and better rates. Would highly recommend!"

We responded:

"Hi Matt. I am so glad that you decided to switch over to my agency from a 1-800 insurer. I promise we will continue to deliver the level of service you expect and deserve. I have sent your comments to Lindsay and she was so happy to hear that you were pleased with the process. Thank you so much for reviewing my agency and for your kind words. They go a lot further than most people realize! Mark"

Britten Steffens

December 19, 2024

5 out of 5

"Scarlet was very helpful and made the whole process much easier and less stressful!"

We responded:

"Hi Britten. Thanks so much for taking the time to review my agency and for recognizing Scarlett. I have passed along your kind words and she was thrilled to hear that you were happy with the service she provided. Thank you, again! Mark"

Kaci Reed

December 12, 2024

5 out of 5

"Lindsay Steffens provided excellent customer service. She was very willing to explain all details of the quote as well as answer any questions we had. I look forward to working with her in the future."

We responded:

"Hi Kaci. Thank you so much for taking the time to review our agency and for specifically recognizing Lindsay. She has been such a wonderful addition to our team and I know she is excited to work with you. Thanks again, Mark "

Matt McBrayer

December 1, 2024

5 out of 5

"Our previous provider's auto and home insurance was going to be exorbitant when it renewed. I called Arthur Rogers, and he had a quote and had us set up with newer, better and less expensive insurance the same day. I appreciate Arthur's quick response, friendly demeanor, and the fact that he is saving us a lot of money!"

We responded:

"Hi Matt. Thak you for taking the time to review my agency and for specifically recognizing Arthur! We strive to provide the best of price and service, and it looks like Arthur delivered! Thanks again! Mark"

Karla Holt

November 5, 2024

5 out of 5

"Great service! Denise was incredibly kind and helpful"

We responded:

"Hi Kara. Thank you for taking the time to write a review of my agency and especially for recognizing Denise! She has been such a valuable member of my team for 24 years and always puts the customer first. Thanks again! Mark "