State Farm® Insurance Agent Mark Handley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paula Matthews
May 5, 2025
5
out of
5
rating by Paula Matthews
"Had a comprehensive review of our insurance needs, and was very happy with the explanations and suggestions made by Arthur. As a result, we’re saving money on a policy."
Andrew Kao
May 5, 2025
5
out of
5
rating by Andrew Kao
"Arthur has been excellent since the day I signed up for home and auto insurance through him about 4 years ago. He has always been very punctual and helpful throughout the years and look forward to keep working with him."
We responded:
"Hi Andrew. Thank you for your review of my agency and especially for recognizing Arthur's dedication to your account. We do our best to provide you with outstanding service and when we get such a positive review, it really means a lot! I have shared your comments with Arthur and he was thrilled to hear that you have been happy! Thanks again and please call if we can help in any way. Mark"
Kathy Vick
May 2, 2025
5
out of
5
rating by Kathy Vick
"I had an amazing check in conversation with Arthur from the office. We went through all of our policies. He was extremely thorough, kind, patient and we shared a couple of good laughs. I highly recommend this office for guidance, knowledge and fairness. This is truly an amazing insurance company/ office."
We responded:
"Hi Kathy. Thank you so much for taking the time to review my agency and for the 5-star rating! Arthur is a great risk manager but does a wonderful job of taking complicated issues and boiling them down so they are easy to understand. I have shared your comments with Arthur and we was very excited to hear that you were pleased. We look forward to assisting you in the future! Mark"
Puneet Thakkar
May 1, 2025
5
out of
5
rating by Puneet Thakkar
"Denise made getting landlord insurance a breeze! After comparing quotes from over seven agencies, State Farm came out on top with the best rates—thanks to her expert guidance and friendly service."
We responded:
"Hi Puneet. Wow! You had to do a lot of work! So sorry you went through all of that. I agree that Denise is wonderful and makes the process easy. Thank you so much for choosing my agency and allowing us to serve you. Please let me know if there is anything I can do to help. Mark"
Fred Sanchez
April 25, 2025
5
out of
5
rating by Fred Sanchez
"My wife and I went to State Farm Insurance Company located at 701 W Hwy 290, Dripping Springs. As soon as we walked in the office, we were treated with respect and, literally, made to feel so welcomed. The Agent, Mrs. Denise Porter, is the most honest person we have ever met. She reviewed our insurance needs carefully and provided us with excellent coverage at a reasonable price. We changed her name to "Angel". Of course, I credit this to Mr. Handley's leadership and the office environment he has created.. He hired the best of the best. Thank you for helping us with our insurance needs. We feel well covered. God bless all of you. Fred and Yolanda Sanchez"
We responded:
"Hi Mr. Sanchez. Thank you for the wonderful review. I have shared this with Denise and she was thrilled!! She is the best when it comes to helping people navigate their insurance and financial services. I am so thankful you have chosen us and take that very seriously. Please call me personally if I can ever do anything to help. Mark"
Jeff McCartney
April 23, 2025
5
out of
5
rating by Jeff McCartney
"Highly recommend Mark Handley and State Farm! I have been a customer of Mark and his team for many years. I have always had Great Customer Service and Care from his team!"
We responded:
"Hi Jeff. It has been a long time!! Thank you for your review of my agency and for your continued business. We truly appreciate your trust in us. "
Alan Shive
April 23, 2025
5
out of
5
rating by Alan Shive
"Great service! Arthur and Scarlett are absolutely amazing! Very pleased with our coverage and the Mark Handley agency."
We responded:
"Hi Alan. Thank you so much for your 5-Star rating and your review of my agency. I am so glad your experience has been positive. Both Arthur and Scarlett are committed to outstanding customer service. We sincerely appreciate your business and will continue to work hard to deliver the best combination of products, price and service. Thanks again! Mark"
S J
April 17, 2025
5
out of
5
rating by S J
"I've been with State Farm for some time now and have zero complaints. They have always answered all of my questions and concerns. Mark Handley, Denise, and Arthur are wonderful people. Arthur has been especially helpful addressing all questions. He is very knowledgeable of products and that is helpful for my family to make the best decisions."
We responded:
"Hi Sarah. Thanks so much for your 5-Star rating and your review of my agency. I have been so lucky to have great people like Arthur and Denise who treat our customers like family and will do anything they can to help. Thanks for your continued business, we truly appreciate it! Mark"
Dan Burke
April 14, 2025
5
out of
5
rating by Dan Burke
"It is never fun to have to call an insurance company employee. That means you have been involved in a situation. I can honestly say that calling Denise Porter at Mark Hanley‘s office is one of the easiest and calming experiences when it comes to dealing with insurance. She is very knowledgeable, kind, and effective. I always appreciate her information and know that I can count on her and the local Mark Hanley team to support me and my family."
We responded:
"Hi Dan. Thank you for your 5-Star rating and your review of my agency. Denise is a gem...seriously a one-in-a-million! She has been with me for over 24 years, and I am so grateful for the service she provides to our customers. Denise was thrilled when I shared your comments with her. Thanks again and please let us know if we can help in any way. Mark"
Keith Miller
April 8, 2025
5
out of
5
rating by Keith Miller
"We are very happy to be back with State Farm after several years with a different agency. Lindsay is very responsive and knowledgeable. She made our transition back to State Farm very smooth- we highly recommend Mark’s office for Car & Home Insurance!"
We responded:
"Hi Keith and welcome back to State Farm! We are so happy you have allowed our office to help you with your car and home insurance. Lindsay is a wonderful asset, and you have already experienced how easy it is to work with her. Please let us know if there is anything we can do to help! Mark"
Sue Adams
April 2, 2025
4
out of
5
rating by Sue Adams
"We have been with State Farm for 40-50 years and have never had an issue with a claim. Don’t think we’d ever consider going with another company! Mark Hadley’s office have been so great!!!"
We responded:
"Hi Sue. Welcome to Texas! We are so glad that you have chosen my agency for your auto and home insurance needs. We look forward to serving you. Mark"
Heather Terrell
April 2, 2025
5
out of
5
rating by Heather Terrell
"The most thorough, kind, and responsive insurance office around. Highly recommend!"
We responded:
"Thank you, Heather, for your 5-star rating and review of my agency. We are excited to welcome you to the agency and look forward serving your insurance and financial services needs. Please let me know if there is anything I can do to help. Mark"
K Bolch
April 1, 2025
5
out of
5
rating by K Bolch
"Mark and his team, including Denise, have been very helpful over the years. Arthur is knowledgeable and very customer-service-oriented. Whenever I talk with anyone in the office, I feel like they know and care about me."
We responded:
"Hi Kambra. Of course we know you!!! I didn't realize until just now that it has been more than 10 years!!! Thank you so much for taking the time to review the agency and for specifically recognizing Denise and Arthur. They were thrilled to see your review. Please let me know if we can help in any way. Mark"
Sammy Soto
April 1, 2025
5
out of
5
rating by Sammy Soto
"Both Lindsay and Scarlett are top notch. They go above and beyond and are truly an insurance partner for our family. Couldn't recommend them enough."
We responded:
"Hi Sammy. Thank you for your review and for specifically recognizing Lindsay and Scarlett!. They are the best in the business - at least in my opinion! We are so happy that you have chosen us to handle your auto, home and life insurance. Please let us know if there is anything we can do to help! Mark"
Léon Thrane
March 27, 2025
5
out of
5
rating by Léon Thrane
"Recently moved to the Austin area. On a recommendation from a friend reached out to the Mark Handley, State Farm agency for my insurance needs. I worked with Denise P. on getting new policies setup. Denise was super helpful and prompt. Highly recommend."
We responded:
"Hi Leon. Thank you so much for the 5-Star review and for specifically recognizing Denise. I shared your comments with her, and she was absolutely thrilled that you were happy with the service! Please let me know if there is anything we can do to help. Mark"
Steve Ginsburg
March 20, 2025
5
out of
5
rating by Steve Ginsburg
"Very responsive and great follow up. Glad I decided to change from Progressive."
We responded:
"Hi Steve. Thank you so much for your 5-star review and your kind words! I see you were working with Denise; she is absolutely phenomenal, and I promise that unlike a 1-800 insurer, you will get to talk to the same person each time! We truly appreciate your business. Please let me know if there is anything we can ever do to help. Mark"
Kealan Parsons
February 27, 2025
5
out of
5
rating by Kealan Parsons
"Lindsay helped me out with homeowners insurance and provided a great experience for my first go through with buying a home. Her responsiveness and great customer service provided is greatly appreciated!"
We responded:
"Hi Kealan. Buying a home is a nerve-wracking experience, but your insurance should not be. Lindsay has a way of breaking it down so things are simple to understand. She is also an expert at creating plans to make sure the mortgage is protected! Congratulations on the purchase of your home! Mark"
Nick Bishop
February 26, 2025
5
out of
5
rating by Nick Bishop
"Very helpful!"
We responded:
"Hi Nick. Thank you for the review and the 5-star rating! I see you are working with Lindsay on your car and home insurance. Lindsay is a wealth of knowledge on this as well as helping our customers create plans to help their family plan and recover from the unexpected. We look forward to working with you!"
Sheryl Holder
February 20, 2025
5
out of
5
rating by Sheryl Holder
"Easy folks to work with. Beat my quote from Nationwide by almost $800 annually."
We responded:
"Hi Sheryl. I am so glad you were pleased with both our service AND price! We will work hard to deliver the best combination! Please let me know if there is anything I can do to help! Mark"
Ultra Slav
January 27, 2025
5
out of
5
rating by Ultra Slav
"Arther is hands down the best insurance agent I've ever had. I've known him for years and have been taken care with any problems I have faced in the past and will continue to stay with state farm in the future. Extremely respectful and professional."
We responded:
"Thank you so much for the review and for the 5-star rating! Arthur has been providing Good Neighbor Service for over 10 years now and literally loves what he does. Arthur especially enjoys helping others with their life insurance plan."
Dodie Cho
January 24, 2025
5
out of
5
rating by Dodie Cho
"A big shout out to the team at Mark Handley State Farm. Denise worked to provide me quotes, Arthur continued and finished the deal and Scarlet provided great customer service. Thank you again. You've got a great team!"
We responded:
"He Dodie. I can't believe that this all started on a dive boat in Cozumel in 1989! Even after moving and not seeing you for over 35 years, I still feel we could pick up like nothing ever happened! I am so glad you allowed my office to help you with your Auto and Home insurance. I look forward to catching up sometime! Mark"
Bonnie Holmes
January 23, 2025
5
out of
5
rating by Bonnie Holmes
"Scarlett was very helpful and quick to take care of our concerns.Enjoyed her friendly attitude and understanding. Very prompt and professional.My husband and I are very satisfied with the entire office! Great folks to have on your side!!"
We responded:
"Hi Bonnie! Thank you so much for your review of my agency and for specifically mentioning Scarlett. She is wonderful with our customers and does such a great job making sure they receive prompt, accurate and friendly service. I will pass your comments along to Scarlett and I know she will be thrilled! Thanks again! Mark "
Hope Kramer
January 21, 2025
5
out of
5
rating by Hope Kramer
"Super helpful, timely and nice. Love working with Lindsey."
We responded:
"Hi Hope. Thank you so much for your review and for specifically recognizing Lindsay. I have shared your comments with her and she was thrilled to hear that you were so happy! Thank you so much, your confidence means the world to us! Mark"
Judy Hotard
January 17, 2025
5
out of
5
rating by Judy Hotard
"Scarlett and other staff members have always responded promptly and assisted us with our insurance needs. We are very happy with their service!"
We responded:
"Hi Judy. Thank you for taking the time to review my agency and for the 5-star rating!! I have shared your comments with Scarlett and she was thrilled that you specifically mentioned her in your post! This really goes long way! Thanks again! Mark"
Mike Garcia
January 10, 2025
5
out of
5
rating by Mike Garcia
"First off, the customer service was impeccable! Abby made sure I understood what each policy entailed, and even when I wasn’t so sure she didn’t hesitate to explain in detail. From business to personal, she made sure I got exactly what I needed to be covered on."
We responded:
"Hi Mike. Thank you for taking the time to review my agency and for specifically mentioning Abby in your post. Business insurance is tricky, but Abby works hard to make it easy to understand and to get the coverage you need! Thank you for your 5-Star review! We really appreciate it!"